As healthcare organizations continue to seek innovative solutions to enhance patient care and streamline healthcare management, Salesforce Health Cloud is revolutionizing the way healthcare providers operate.
Applications in the Salesforce AppExchange play a pivotal role in improving the functionality and capabilities of Salesforce Health Cloud by providing specialized tools and features that cater to specific needs within the healthcare industry.
Here are the top eight healthcare apps for Salesforce Health Cloud that are changing the game in patient engagement, data management, and overall healthcare efficiency.
PatientX
What is PatientX?
PatientX streamlines patient engagement and communication, fosters collaboration with medical service providers, alleviates administrative burdens, and enables healthcare professionals to concentrate on their core expertise of improving patient well-being.
Who should use PatientX?
PatientX helps small to mid-size healthcare companies embrace new ways of engaging with patients from pre-care to post-care. The Lightning Bolt® template also appeals to other industries, such as financial services and education.
What are the features of PatientX?
- Increased patient engagement
- Streamlined workflows
- Automated scheduling
- Video conferencing
- Easy to customize
- Highly scalable
- Staff service
- Chat
CareIQ
What is CareIQ?
CareIQ automates essential care management and utilization processes and supports interoperability by standardizing access to various content sources and enabling actionable data within a unified system.
Who should use CareIQ?
CareIQ presents policy and guideline information to payers and providers in user-friendly, logical formats, allowing for quicker analysis by clinical reviewers and more precise, evidence-based care planning by care managers.
What are the features of CareIQ?
- Population health and social determinants of health (SDoH)
- Member/patient engagement
- Utilization management
- Care management
- Behavioral Health
- Triage
Cadalys CareIQ Care Management
What is Cadalys CareIQ Care Management?
CareIQ Care Management incorporates evidence-based guidelines into Salesforce Health Cloud, providing streamlined, automated workflows for assessments and care plans in an intuitive platform that informs clinical decision-making support.
Who should use Cadalys CareIQ Care Management?
CareIQ Care Management provides care managers with access to information that was previously siloed, enabling them to create personalized care plans without the cumbersome, manual processes that often delay patient care.
What are the features of Cadalys CareIQ Care Management?
- Seamless, highly efficient, and personalized care management process
- Custom curation of assessments and evidence-based guidelines
- Embedded support of NCQA, URAQ, CMS, and HEDIS standards
- Streamlined, comprehensive care planning workflows
Optum® Care Coordination Platform
What is Optum® Care Coordination Platform?
Optum® Care Coordination Platform in the Salesforce AppExchange helps healthcare organizations prioritize resources and interventions for at-risk patients, enhance patient experiences, improve clinical and financial outcomes, and scale population health initiatives.
Who should use Optum® Care Coordination Platform?
Optum® Care Coordination Platform allows providers and payers to ensure patients receive high-quality, cost-effective, and appropriate care by streamlining care requests through easy-to-navigate, shared workflows.
What are the features of Optum® Care Coordination Platform?
- Intelligent, high-impact workflows to expand care management reach
- Sophisticated member identification and stratification
- Whole member, whole ecosystem engagement
- Collaborative, member-centric care planning
HealtheCRM by Cerner
What is HealtheCRM by Cerner?
HealtheCRM merges the Cerner data and insights platform, HealtheIntent®, with Salesforce Health Cloud and Marketing Cloud technology to boost patient and provider engagement within healthcare organizations.
Who should use HealtheCRM by Cerner?
HealtheCRM is a clinically-informed CRM that enables healthcare providers to deliver organization-wide visibility into collected data to improve patient participation in health journeys.
What are the features of HealthCRM by Cerner?
- Improved consumer recruitment, satisfaction, and retention
- Enhanced business efficiencies and return on investment
- Integrated consumer and provider interactions
- Advanced clinical and cost-of-care outcomes
- Valuable insight and data analytics
- Streamlined outreach and referrals
Provider Match
What is Provider Match?
ProviderMatch gives health system access centers a streamlined method for connecting and scheduling patients with suitable providers through an all-encompassing solution that includes provider search, scheduling, and data management.
Who should use Provider Match?
Provider Match helps access centers improve patient experiences, increase demand conversion, and enhance agent efficiency by transforming the way patients seek care while optimizing the use of providers.
What are the features of Provider Match?
- Detailed provider profiles leveraging a proprietary clinical taxonomy
- Direct scheduling via integrations with top EHRs
- Part of a multi-channel patient access platform
- Robust provider data management
CancerNAV
What is CancerNAV?
CancerNAV is a Health Cloud application that guides oncology patients from diagnosis to treatment by improving navigator efficiency, decreasing time to treatment (TTT), and minimizing patient leakage.
Who should use CancerNav?
CancerNAV is a tool designed specifically for nurse and patient navigators to help coordinate the complexities of oncology and hematology care across diverse practice settings and patient populations.
What are the features of CancerNAV?
- Clinical and non-clinical navigation of cancer patients
- National guidelines and accreditation standards
- Documentation of care coordination
- Navigator workflow tracking
zPaper:Transport
What is zPaper:Transport?
zPaper:Transport empowers healthcare organizations to access, send, and create documents seamlessly within a unified Salesforce interface, all within the secure framework of the zPaper HITRUST CSF Certified and HIPAA Compliant platform.
Who should use zPaper:Transport?
zPaper:Transport provides a simplified approach to handling faxes and creating documents within Salesforce and provides additional features tailored to meet the efficiency and compliance requirements of healthcare and life sciences organizations.
What are the features of zPaper:Transport?
- Build outbound documents with merged data from Salesforce using DOCX templates
- Send and receive documents using Stampz, email, and direct messaging
- Include FHIR data when using the Salesforce Clinical Data Model
- Creation of received document record
- Centralized document retrieval
- Queue or owner assignment
- Automated return routing
- Document generation
- Template building
- Outbound sending
Integrated, Patient-Centric, and Future-Ready
By addressing unique healthcare needs from patient engagement to data management and compliance, these eight healthcare apps for Salesforce Health Cloud contribute to a more integrated, patient-centric, and future-ready healthcare ecosystem.
As we embrace the innovative potential of these apps and future healthcare app development, we get one step closer to a more connected, efficient, and patient-focused healthcare experience.
Visit the zPaper:Transport for Salesforce Health Cloud page to learn more or you may contact our sales team for a personalized demo here.
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