The dialogue at Asembia AXS25 was clear: the industry is pushing beyond incremental improvements towards fundamental shifts in patient access. For teams like yours, the core challenge remains getting patients to therapy efficiently and effectively. The zPaper team left Las Vegas with validated strategies and a reinforced commitment to providing the technology that makes this possible, transforming the entire patient journey.
The focus at AXS25 wasn't just on individual process steps, but on optimizing the patient's entire path to therapy. This holistic view, from initial engagement to medication in hand, is critical. Julian Barrios, our VP of Sales, emphasized our approach: "We're re-imagining eRX document journeys to accelerate patient access." This means looking end-to-end to identify and eliminate bottlenecks that delay care and drive up costs.
Portal fatigue isn't just a buzzword; it's a significant operational drag discussed throughout AXS25. Tom Malone, our Healthcare Solutions Consultant, noted that consistently low portal adoption (often 30-50%) means many critical interactions still default to less efficient channels like fax and paper. This isn't just an inconvenience; it's a barrier to streamlined care.
A standout observation was the challenge with traditional electronic prescribing (eRx) workflows, especially within Patient Assistance Programs (PAPs) and enrollment processes. Often, even with digital efforts, the prescription itself becomes a bottleneck – a hand-signed paper prescription embedded in a form that then requires manual conversion to an eRx by a pharmacist. This adds cost, time, and significant risk of delay.
This reliance on outdated channels often means a heavy dependence on fax, a technology plagued with manual document handling risks, potential for missing information, and a primary driver of manual data entry and delays. This is particularly problematic when critical prescription information is involved. The challenge of moving beyond fax for these core processes, coupled with pervasive portal fatigue, creates a perfect storm of inefficiency.
The challenge of "Missing Information" (MI) was a hot topic. Carson Myers from our team highlighted how MI can affect 10-20% of analog submissions, leading to significant delays. For your operations, this means rework, frustrated teams, and a slower path to therapy for patients.
Less friction" was a key theme for operational excellence. You've invested in your systems, and disruptive overhauls aren't feasible. For providers, simplicity is paramount for adoption and consistent use.
The evolving scope of pharmacists' roles and the unwavering importance of hub services (highlighted by Cammie Stephens, Director of Communications at zPaper) all shape our strategic outlook. While zPaper isn't a pharma serialization company, we recognize that a secure, HITRUST-certified digital platform like Sprkz is fundamental to navigating future industry requirements and ensuring interoperability (e.g., leveraging HL7 FHIR standards where appropriate, as seen in our solution approach.
Asembia AXS25 underscored the industry's collective ambition to streamline patient access. The operational hurdles are significant, but with the right technology and approach, they are solvable. zPaper's Sprkz Document Engagement Platform is designed to partner with pharma hub organizations to transform these challenges into opportunities for accelerated patient care and measurable business impact.
Experiencing friction in your patient therapy pathways, especially around prescription processing and data capture? Let's discuss how Sprkz can help you engineer a more efficient future.
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